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Posts: 208

Re: Trying to get Proof of Purchase

@imogenlovera  can you PM your IMEI, number, address and DOB so I can look into this for you please? 

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Scout
Posts: 1

Re: Trying to get Proof of Purchase

Hi - I'm also trying to get proof of purchase for an insurance claim. The phone was upgraded over the phone and though I have a copy of the 'online upgrade confirmation' email, this does not contain the IMEI number which must be included as part of my insurance claim. Is there anyway I can receive some confirmation of this from Three? Thanks!

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Posts: 699

Re: Trying to get Proof of Purchase

Hi chloearji, can you send me a PM with your number, name, address and date of birth plus the IMEI of the phone and the make and model, please? I'll request this for you. I'll also need your email to send you the proof of purchase. 

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It pops up on the bottom left hand side of your screen.
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