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RE: Closing balance request for old account

Explorer

Hi Three

 

I switched my to current bill plan type back in May and have yet to receive a closing balance for moneys owed on the previous account.

 

Can someone contact/ PM me please regarding this? 

 

I've always paid my bill on time and don't want this impacting on my credit score!!!

 

Thanks!

 

 


Chosen Solution

Re: RE: Closing balance request for old account

3 Staff

Great stuff @rory03. We're here until 8pm tonight so pop back to me when you get a chance.

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All Replies To This Topic

Re: RE: Closing balance request for old account

3 Staff

Hi @rory03, Thanks for getting in touch about this. Can you PM me your details so I can check this out more for you? I just need your number, your full name, address and date of birth. Bob 

Re: RE: Closing balance request for old account

Explorer

Thanks Bob,

I'll PM you shortly with my details

 

 

Re: RE: Closing balance request for old account

3 Staff

Great stuff @rory03. We're here until 8pm tonight so pop back to me when you get a chance.

Refund of credit from an old account

Hello Three,

 

I closed my bill pay account and opened a prepay account. I have EUR 3.23 on my old account. Could you transfer that credit to my prepay account? 

 

Can someone get in touch with me, to tell me how to go about this?

 

Many thanks

 

 

Akagi

Re: Refund of credit from an old account

3 Moderator

Hi Akagi, can you PM us your number, name, address and DOB? I'll check this out 👍

Re: Refund of credit from an old account

Thank you so much for the reply! Sure I should be able to PM you the
details - but will you be kind enough to explain what PM is? How do I PM?

akagi_kobayashi

Re: Refund of credit from an old account

[ Edited ]
3 Moderator

You can send me a private message through here: http://bit.ly/2qGzmmk

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