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Leader
Posts: 108

Old o2 contract , contract change

Hi mods
I got a text about a change of contract and an increase in price..
I thought (incorrectly apparently!) that 3 had to honour o2 contracts?
I haven't received a letter re changes..
any clarification would be welcome
Thanks
Ruth Smiley Happy
Posted From Apple iPhone
Moderator
Posts: 505

Re: Old o2 contract , contract change

Hi Ruth, here's how to contact our dedicated teams to discuss these changes 👉 goo.gl/7q6QZ5 

You can give us feedback by taking a survey.
It pops up on the bottom left hand side of your screen.
Need to send me a PM? Click here.
Leader
Posts: 108

Re: Old o2 contract , contract change

Thanks Julie D any chance you could just give me low down on it?
Posted From Apple iPhone
Moderator
Posts: 505

Re: Old o2 contract , contract change

Our dedicated team will be able to give you all the info on this Ruth.  If you need help with anything else let me know. 

You can give us feedback by taking a survey.
It pops up on the bottom left hand side of your screen.
Need to send me a PM? Click here.
Leader
Posts: 108

Re: Old o2 contract , contract change

Thanks Julie,
So I was wrong in thinking that o2 contracts were protected?
Why didn't I get a contract change text until now? I.e. Why not when the vast bulk of customers did? As I did with my bb acc..

I know... talk to dedicated team.. but I want to talk to forum dedicated team! Smiley Wink
Posted From Apple iPhone
Legend
Posts: 1,405

Re: Old o2 contract , contract change

All contracts will be increased, there was a tiny link at bottom of homepage where you could the price increase.

Posted From Sony E5823