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Leader
Posts: 115

Old o2 contract , contract change

Hi mods
I got a text about a change of contract and an increase in price..
I thought (incorrectly apparently!) that 3 had to honour o2 contracts?
I haven't received a letter re changes..
any clarification would be welcome
Thanks
Ruth Smiley Happy
Posted From Apple iPhone
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Moderator
Posts: 541

Re: Old o2 contract , contract change

Hi Ruth, here's how to contact our dedicated teams to discuss these changes 👉 goo.gl/7q6QZ5 

Leader
Posts: 115

Re: Old o2 contract , contract change

Thanks Julie D any chance you could just give me low down on it?
Posted From Apple iPhone
Moderator
Posts: 541

Re: Old o2 contract , contract change

Our dedicated team will be able to give you all the info on this Ruth.  If you need help with anything else let me know. 

Leader
Posts: 115

Re: Old o2 contract , contract change

Thanks Julie,
So I was wrong in thinking that o2 contracts were protected?
Why didn't I get a contract change text until now? I.e. Why not when the vast bulk of customers did? As I did with my bb acc..

I know... talk to dedicated team.. but I want to talk to forum dedicated team! Smiley Wink
Posted From Apple iPhone
Legend
Posts: 1,453

Re: Old o2 contract , contract change

All contracts will be increased, there was a tiny link at bottom of homepage where you could the price increase.

Posted From Sony E5823
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