on 01-10-2017 10:18 PM
Does anyone else have a problem with excessive data usage on a mobile broadband box? We are paying for the maximum amount of data a month (€69.99 for 250GB) and I am keeping the data box plugged out overnight and only turn it on for 8-9 hours a day. Despite our household having reduced over the summer from 7 people to 4, there seems to be more data used than ever. In the past two weeks it’s completely out of control. Some days it’s using 20GB-24GB a day! A few nights ago, I had to take a video call for work and it used 18 GB in 2 hours. Nothing else was connected to the router at this time. I have changed the password and SSID name in case we were being hacked. It’s made no difference and there are no unknown devices connected. I’ve contacted Three twice. They explain what can use up a lot of data (Netflix/YouTube use or PlayStation upgrades), which I am aware of and limit, but I even though we rarely connected the PlayStation to the router I have disconnected it altogether and it’s made no difference. We have used up our entire limit (250GB!) in two weeks and I’ve taken the router out. There is no point in my having this service if we cannot even use it when we want for fear of going over the limit. Does anyone out there have any ideas what could be going on?
on 02-10-2017 08:20 AM
on 02-10-2017 08:22 AM
on 02-10-2017 10:07 AM - last edited on 09-10-2017 10:25 AM by Three_Sheena
on 02-10-2017 10:14 AM
on 03-10-2017 10:38 PM
on 03-10-2017 10:45 PM
on 03-10-2017 10:50 PM
on 04-10-2017 08:22 AM
on 04-10-2017 10:53 AM
I have a feeling you might have been unlucky and had a windows update done on your laptop and possibly a few backups taking place in background.
For your laptop it might be no harm in setting your home wifi network as a metered network to reduce data use.
on 02-11-2017 10:39 PM
I just wanted to update you on my data usage, after trying all the good suggestions I got here. After waiting for the monthly allowance to renew, I've been watching it vigilantly every day. We seem to be using about half the amount now, so around 10GB a day (sometimes a bit more, sometimes less.) It's still a bit higher than I'd like for only 4 people in the house and no console connected, but it's definitely better than it was. No spikes of 24GB in a day!
One interesting thing - after changing our router password (again!) I decided to change
the name of the router too and called it "This is not your wifi!" Two nights later I discovered someone nearby had changed theirs to an expletive. A response? Perhaps.....