on 04-10-2017 12:37 AM
About two weeks ago I contacted you to report the fact that I have been put on International roaming as an addon with a charge of €10 recuring, I was told this was an error and it was removed. A few days later it is back again, can you please remove this as I have never requested this, I only have a desktop computer and would never use this addon. If this is not done and I get charged for this I will cancel my account and will not pay any outatanding bills. Also I see that I am now permanantly roaming on O2 and while I have been assured I will not be charged I am not confident this is the case, please sort this.
on 08-10-2017 12:43 AM
This problem is still ongoing, I am still on International data roaming (active) despite being told it is resolved.