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Navigator
Posts: 8

Coverage at home

May be Three can look into deploying some of these in there big upgrade to fill some of the gaps in the network. 

Alcatel-Lucent's lightRadio lightradio Then maybe I can hold a conversation while at home.

Legend
Posts: 1,446

Re: Coverage at home

Its a samsung radio network so you doubt there will be any Nokia equipment going into it

Moderator
Posts: 418

Re: Coverage at home

Hi there, We are continuing to invest in The Big Upgrade nationwide and more info can be found here - bit.ly/1NCM8D4  If you'd like me to look into anything, can you PM your account details please and I'll be happy to help?  Rachel 

Moderator
Posts: 70

Re: Coverage at home

Hi Ken, 

 

How long as the service been like that at this address?

 

Thanks, 

Julie 

Navigator
Posts: 8

Re: Coverage at home

[ Edited ]

Hi Julie,

 

Since we moved in, July of 2015

 

 

Staff
Posts: 666

Re: Coverage at home

Can you take a look at this checklist on our Community, and let me know if that helps? - http://bit.ly/1JnNiES. Just want to make sure some of the phone settings are as they should be.

Navigator
Posts: 8

Re: Coverage at home

Hi Fiona,
I went through this list in October, My setup is set a listed, I also deleted all the default APN's and added the specified APN. Wife and Neighbours have the same issues. When leaving the area everything is fine again.

Moderator
Posts: 755

Re: Coverage at home

Hi there,

 

I'm going to get this checked out by the tech team.

 

Our technical team will need to view the location of the sites/masts your service uses. Are you happy for us to do this?#

 

Can you also PM me a number that you're reachable on for our tech team to keep you updated?

 

Thanks,

Brogan

Navigator
Posts: 8

Re: Coverage at home

PM Sent
Moderator
Posts: 537

Re: Coverage at home

Thanks Ken, I've sent this on to our tech team who will be in contact with you soon. Thanks, Julie D.

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