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Clarification on roaming allowance

Leader
Hi all,
Just want to check what my roaming data allowance is? I've just changed contract to infinity lite (maybe affinity?!) was told I'd have two gb roaming just received a text saying there are increases .. could you confirm if this is the case and if so what it is.
Also, possibly stupid question but.. if I'm in France and use my phone for calls or texts does that come out of data allowance or separate charges?
Thanks in advance
Smiley Happy Ruth
Posted From Apple iPhone

Re: Clarification on roaming allowance

3 Moderator

Hi Ruth, we’re introducing some positive changes. All the info is available at the link provided in the text you received👍 Here’s how to get in touch if you have any questions👉 https://goo.gl/JQBBMe. Thanks, Rach

Re: Clarification on roaming allowance

Leader
Oh my... just used "chat" help very very slow! But worse I was initially given the wrong information! I was told I could use my ayce data in other EU countries ! I queried it.. eventually told I had 7 gb roaming data and can use texts and minutes as at home.. can you confirm this? I just want to be sure! 3 affinity lite is plan I'm on. Thanks Smiley Happy
Posted From Apple iPhone

Re: Clarification on roaming allowance

3 Moderator

@RainbowR I can confirm on the Affinity Lite plan, it's 7GB of data to use in the EU 😊 

Re: Clarification on roaming allowance

Leader
Thanks Rachel Smiley Happy
And I can use my texts and minutes when in France?!
Posted From Apple iPhone
Highlighted

Re: Clarification on roaming allowance

3 Moderator

Yes you can, Ruth you texts and call allowance can also be used 😊 

Re: Clarification on roaming allowance

Leader
Brilliant I'm a happy camper now Smiley Happy
Thank you
Posted From Apple iPhone

Re: Clarification on roaming allowance

3 Moderator

Your welcome 😊 If you need a hand with anything else please let me know 👍

Re: Clarification on roaming allowance

Legend

Whats the EU data allowance on the Unlimited Flex Max SIM only plan? i.e 30€ pm plan

Re: Clarification on roaming allowance

Legend
 

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