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Scout
Posts: 1

Buy Add-ons Error...There is a problem This service is currently unavailable. Please try again later

This is a error I get since 2 days. What is going wrong???

Staff
Posts: 323

Re: Buy Add-ons Error...There is a problem This service is currently unavailable. Please try agai...

Hi Brian, what add on are you trying to purchase? I'll check this out for you Smiley Happy

Scout
Posts: 1

Re: Buy Add-ons Error...There is a problem This service is c

Hi,

 

I am having the same issue.  I have money to use but any option to buy addon gives me a service failure message

 

There is a problem:

  • This service is currently unavailable.

    Please try again later.

Any ideas

Explorer
Posts: 13

Re: Buy Add-ons Error...There is a problem This service is c

Don't hold your breath for an answer let alone a solution from Three. This problem has been around for the best part of a year and affects many people. Depending on what mood they are in they will tell you they are "working hard" to fix the problem or are "investigating" or "looking into" it. That's what they told me last year and nothing has changed. But I have a solution for you: dump Three and switch to a normal mobile operator that looks after its customers.

Highlighted
Leader
Posts: 167

Re: Buy Add-ons Error...There is a problem This service is c

We Have another thread for this @brian4 @kevinl @SteveC.

 

I have been keeping count of the days since @SteveC first raised the issue We are NOW AT

DAY 196............................And Counting