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Activate replacement SIM

Navigator
Posts: 6
Hello, there is a problem with my SIM card that came with my new phone. So I was advised to go into a three store and purchase a replacement SIM card, which I've done. So can anyone help me activate this new card as I need my phone for work tonight please
Posted From Android 2.0

Chosen Solution

Re: Activate replacement SIM

Solution
Accepted by billbond4 (Legend)
‎30-09-2017 11:20 AM
Legend
Posts: 1,708
Posted From Sony E5823

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Re: Activate replacement SIM

Solution
Accepted by billbond4 (Legend)
‎30-09-2017 11:20 AM
Legend
Posts: 1,708
Posted From Sony E5823

Re: Activate replacement SIM

Navigator
Posts: 6
It's saying my phone number is not recognisable??
Posted From Android 2.0

Re: Activate replacement SIM

Legend
Posts: 1,708
Are you just putting in 08xxx

Posted From Sony E5823

Re: Activate replacement SIM

Navigator
Posts: 6
Yes, do I need to put in 353?
Posted From Android 2.0

Re: Activate replacement SIM

Legend
Posts: 1,708
No, I put my existing number 087xxx into the box on the first webpage and it went into next page

Posted From Sony E5823

Re: Activate replacement SIM

Navigator
Posts: 6
But I haven't got an existing number, it's a completely new bill pay contract. The new SIM they gave doesn't work?
Posted From Android 2.0

Re: Activate replacement SIM

Legend
Posts: 1,708
Ok contact one of the mods here or ring 1913 or +353 83 333 3333 to activate your new sim card

Posted From Sony E5823

Re: Activate replacement SIM

3 Moderator
Posts: 146

Hi @Jwest 👋 I've replied to your PM so if you pop back to me there I'll get this sorted for you straight away. Ashlee 

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