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Re: Urgent unlock code needed

Explorer

Hi, I am 10 days now waiting on a new unlock code. I was provided with the same unlock code yesterday which didn't work. My husband has tried his SIM in my three Phone and as expected it does not work as it is network locked. Can you please let me know what is happening as I am going round in circles. I am also awaiting a reply to my question in relation to an email address for my complaint. What exactly are Three doing to remedy this?

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Re: Urgent unlock code needed

Explorer

BROGAN HAS FIXED MY PHONE!!! Hallelujah and thank you very much. It did say network locked but I tried your solution twice and then it worked!! How in the name of god.

Re: Urgent unlock code needed

3 Staff

Happy to help EB. If you need anything else, please let me know. 

Re: Urgent unlock code needed

Scout
Hi, I'm having a problem getting unlock codes for my old phone
Posted From Samsung SM-J510FN

Re: Urgent unlock code needed

3 Moderator

Hi @Brendan2, What issue are you having? How have you applied for the code? Ashlee 

Re: Urgent unlock code needed

Scout
Hi Ashley, yes I applied for a code and even went into the local 3 shop, was told I would get an email within 14 days, have been waiting over a month and a half
Posted From Samsung SM-J510FN

Re: Urgent unlock code needed

3 Moderator

Can you pop me a PM with your mobile number, address and date of birth along with your full name and the IMEI of the phone you were looking to get unlocked and I'll take a look at that for you?