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Pathfinder
Posts: 20

Text message issue

I got a new Samsung galaxy S5 a few weeks ago. I recently became aware that some text messages are not being received. They are delivered in the status. When I resend the messages, they were received. Now I have no way of knowing if my messages are being received.

Any ideas?
Posted From Android 6.0
Legend
Posts: 1,361

Re: Text message issue

Try to restart your phone and see if that helps

Posted From Sony E5823
Moderator
Posts: 208

Re: Text message issue

@sonas have you noticed this with all networks or specific numbers? Is it possible that they could have had no service when you sent them? 

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Pathfinder
Posts: 20

Re: Text message issue

Thanks Karen. It's too much of a coincidence that 3 messages sent over a
week on a new phone would not be delivered as they had no service. The
message would be delivered anyway as soon as they got signal back. I only
discovered the messages had not been received when 1 or more days had
passed. For one of the recipients, we had been texting over and back a few
times that day. One message in the middle of them had not been received by
her; she got them both before and after one particular text. It had no
special characters or emojis; just all text. There is no logic to the
problem that I can make out!
Moderator
Posts: 208

Re: Text message issue

Are your calls and data OK? Has this happened with 3 recipients? Are they also on the Three network?

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Pathfinder
Posts: 20

Re: Text message issue

Calls and data are ok. I only know 1 is definitely on the 3 network; I
don't know about the other two. Do you think it's a network problem?
Highlighted
Moderator
Posts: 208

Re: Text message issue

If everything else is working OK and it has been a few random texts it's hard to tell. Can you monitor it for the next few days, and if it happens again pop back to us here and we can look into this further?

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Pathfinder
Posts: 20

Re: Text message issue

Will do, thanks