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Re: Samsung Galaxy A5 (2017) no Android 7.0 update?

Navigator
I had the same problem until today, no one could tell me why I didn't receive the update until now, I've heard so many excuses. I manually checked for updates on my phone this morning and it said I had an update. I would suggest to check the update manually regularly.
Posted From Android 2.0

Re: Samsung Galaxy A5 (2017) no Android 7.0 update?

Navigator
Fionahd33 how do you have the update but the moderators are telling me that it is still in testing?
Posted From Samsung SM-A520F

Re: Samsung Galaxy A5 (2017) no Android 7.0 update?

Navigator
I know many people with the same phone as mine and they all have the update, but they have a different network provider. I think the updates depend on what network you are with but I heard many different reasons as to why I didn't receive the update until now.
Posted From Android 2.0

Re: Samsung Galaxy A5 (2017) no Android 7.0 update?

Navigator
But you are with Three and have the update?
Posted From Samsung SM-A520F

Re: Samsung Galaxy A5 (2017) no Android 7.0 update?

Navigator
I asked three this and samsung this. Three said if I didn't buy my phone with them then I won't receive the update but this isn't true, I didn't buy my phone from three but yet I got the update. Samsung told me that the updates are passed to the network provider and then the network provider rolls out the update. I've been given so many reasons as to why I didn't get the update. I'd suggest to try and get to a samsung store or chat with someone from samsung on their live chat and they may be able to help you.
Posted From Android 2.0

Re: Samsung Galaxy A5 (2017) no Android 7.0 update?

Navigator
I still haven't received the Samsung Galaxy A5 2017 Nougat update...when will it be released?
Posted From Samsung SM-A520F

Re: Samsung Galaxy A5 (2017) no Android 7.0 update?

3 Moderator

Hi tcampbell 👋 We don't have a specific date for this release yet. When we have an update we'll put this up on our community. 

Re: Samsung Galaxy A5 (2017) no Android 7.0 update?

Navigator
Roughly how long do you expect this to be?
Posted From Samsung SM-A520F

Re: Samsung Galaxy A5 (2017) no Android 7.0 update?

3 Moderator

I can't give you a direct time frame on this at the moment. However, I can guarantee our tech team are working to have this available ASAP. 

Re: Samsung Galaxy A5 (2017) no Android 7.0 update?

Hey any update my phone still says 6.0.1 is the latest.
Posted From Samsung SM-A520F