on 21-09-2017 01:35 PM
on 21-09-2017 01:40 PM
yeah I know what you mean you have to go in and know your rights or else you get the run around.
Maybe get your partner to go to a shop and get her to ring you while shes in there, so you can do the talking.
Might be no harm in giving her the debit/credit card that was used to pay for the phone so they could put the money back on it ( i dont know shops policy on refund ,but I assume it goes back onto the same card)
on 21-09-2017 04:41 PM