on 16-06-2016 02:02 PM
My HTC device is in need of repair and to send it off for repair I need to send proof of purchase with the device to HTC. I can't find the receipt from when I got the phone in Feb, 2015.
Is there any other way to get a proof of purchase?
I literally can't use the mobile device at all since it does not charge and is battery dead, so my contract is being wasted.
on 07-11-2016 06:46 PM
I am also facing the same situation as allyssaagra. I need proof of purchase for my Samsung S6 Edge so I can send it off the repair on friday.
Can you please help?
on 08-11-2016 06:06 PM
Hi @Abluffy, Can you PM me your details so I can check this out more for you? I just need your mobile number, full name, address and DOB. Also send on the IMEI of the phone too. You'll get this by dialing *#06# into the phone.
on 25-01-2017 06:17 AM
I need a proof of purchase of my phone 2 years ago to get it repaired by Pier. I'm not sure if I could email the details to someone? Also , can I continue my insurance with Pier if I am out of contract and continuing on Prepay? I need to switch to prepay as at the moment I have nothing. Can I do that be email or over the phone as I have small children at home and it's hard to get to a shop. Thanks.
on 25-01-2017 09:21 AM
Hey Liz, send on a PM with your number, address, DOB and phone IMEI and we'll get his sent onto you. We'll just need your email address too. Cheers 👌
on 27-01-2017 03:08 PM
Fiona I haven't received any email yet. How long does it take usually? Can you confirm if you received my pm please? Thanks.
on 16-03-2017 12:50 PM
@RKelly92 can you PM your details and we can look into this for you. We'll need your number, address and DOB please. Also the IMEI number of the phone too please?
on 16-03-2017 12:59 PM - last edited on 16-03-2017 01:00 PM by Three_Karen
Please find required information below:
Please let me know if you need anything further.