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I need proof of purchase to send device for repair

My HTC device is in need of repair and to send it off for repair I need to send proof of purchase with the device to HTC. I can't find the receipt from when I got the phone in Feb, 2015.

 

Is there any other way to get a proof of purchase? 

 

 

I literally can't use the mobile device at all since it does not charge and is battery dead, so my contract is being wasted.

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Re: I need proof of purchase to send device for repair

Hi allyssaagra, if you send me a PM with your number, address and date of birth plus the IMEI of the phone, I'll arrange this. 

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Scout
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Re: I need proof of purchase to send device for repair

Three_Brogan,

 

I am also facing the same situation as allyssaagra. I need proof of purchase for my Samsung S6 Edge so I can send it off the repair on friday.

 

Can you please help?

 

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Re: I need proof of purchase to send device for repair

Hi @Abluffy, Can you PM me your details so I can check this out more for you? I just need your mobile number, full name, address and DOB. Also send on the IMEI of the phone too. You'll get this by dialing *#06# into the phone.

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Re: I need proof of purchase to send device for repair

Hi there. I have the same issue, I need a proof of purchase please. I got my phone in Dec 2014

 

Thanks

Liz

 

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Re: I need proof of purchase to send device for repair

Could I get proof of purchase please? I can't work out how to email 3. Do they have a customer service email address!?!

 

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Proof of purchase

I need a proof of purchase of my phone 2 years ago to get it repaired by Pier. I'm not sure if I could email the details to someone? Also , can I continue my insurance with Pier if I am out of contract and continuing on Prepay? I need to switch to prepay as at the moment I have nothing. Can I do that be email or over the phone as I have small children at home and it's hard to get to a shop. Thanks. 

Posted From Apple iPad
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Posts: 666

Re: I need proof of purchase to send device for repair

Hey Liz, send on a PM with your number, address, DOB and phone IMEI and we'll get his sent onto you. We'll just need your email address too. Cheers 👌 

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Re: I need proof of purchase to send device for repair

Thanks Fiona, PM sent. 

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Re: Proof of purchase

Hey Liz, I've just gotten back to your PM on this now! Smiley Happy 

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Re: I need proof of purchase to send device for repair

Fiona I haven't received any email yet. How long does it take usually? Can you confirm if you received my pm please? Thanks. 

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I need proof of purchase to send device for repair

Hi, I need to receive proof of purchase in order to send my phone for repair. Can you please provide?

Thank you!

 

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Posts: 211

Re: I need proof of purchase to send device for repair

@RKelly92 can you PM your details and we can look into this for you. We'll need your number, address and DOB please. Also the IMEI number of the phone too please?

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Re: I need proof of purchase to send device for repair

[ Edited ]

Hi Karen,

 

Please find required information below:

 

XXXXXXX

 

Please let me know if you need anything further.

 

Thank you.

 

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Posts: 211

Re: I need proof of purchase to send device for repair

You've posted your details publicly so I've had to delete them. Can you please send them in a private message. 

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Re: I need proof of purchase to send device for repair

Hi,

 

I also need proof of purchase if anyone is available to assist.  Many thanks.

 

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Posts: 498

Re: I need proof of purchase to send device for repair

Hi there, can you PM us your number, name, address and DOB? 

You can give us feedback by taking a survey.
It pops up on the bottom left hand side of your screen.
Need to send me a PM? Click here.
Pre-order the new Galaxy S8