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Cant keep my old number ?


Hi, I recently joined three and was told to put in my new SIM card once reception has dropped from my original SIM, but it's still been working past the time they've given so I decided to just put in the three card to my new phone and everything works it's all topped up etc but itd using the number on the package, when I go to the keep my number and fill everything out it just says error, can someone look into my account and see what's happening? Thanks

Re: Cant keep my old number ?

3 Moderator

Hi Connal,


Sure thing. Can you PM me the name, address, date of birth and number please?