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3G and 4G

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Lately, The Data on my phone has been acting up. I would be on 4G and get less than 10Mbps, which is a huge drop from the speed I used to be getting in my home (35+ Mbps).

My data would also randomly drop to 3G for no reason. 3G Is also faster than my 4G, which makes absolutely no sense to me. I just don't get what's going on....
Posted From HTC M8

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Re: 3G and 4G

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Accepted by topic author TetraxSonic
‎12-08-2017 01:56 PM
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Posts: 340

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Re: 3G and 4G

Moderator
Posts: 219

Hi @TetraxSonic, is this happening to you in one location or in many areas?

Re: 3G and 4G

Leader
Posts: 139
@Three_Kelly Just in my home
Posted From HTC M8

Re: 3G and 4G

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Posts: 340

Re: 3G and 4G

Leader
Posts: 139
Coverage is pretty good, it's just the Data Speed.
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Re: 3G and 4G

Moderator
Posts: 219

Can you do some speeds tests and send on the screenshots of when you're affected?

Re: 3G and 4G

Leader
Posts: 139

This is 3GThis is 3GThis is 4GThis is 4G

Re: 3G and 4G

Leader
Posts: 139
I did these test earlier today
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Re: 3G and 4G

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Posts: 139
It bothers me that it switches from 4G to 3G and vise versa several times a day.
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Re: 3G and 4G

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Posts: 155

Are you in different locations when doing these speed-tests? 

Re: 3G and 4G

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Posts: 139
No I'm just in my house doing these speed tests
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Re: 3G and 4G

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Posts: 223

Has there been any changes to your home or in the surrounding areas that could be affecting your signal? Do you notice this happens at specific times during the day? 

Re: 3G and 4G

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Posts: 139
@Three_Martin There has been no significant changes to the area around. It doesn't matter what time of the day it is.
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Re: 3G and 4G

Moderator
Posts: 897

Can I double-check what options pop up for you when you manually select the network on the phone @TetraxSonic? Send me on a screenshot of these if you like.

Also, have you tried your SIM in another phone to see if this is the same there? 

Re: 3G and 4G

Leader
Posts: 139

This is what I'm gettingThis is what I'm gettingThis is all I get 

Re: 3G and 4G

Leader
Posts: 139
I can't try it in another phone, since all of my family are on different networks
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Re: 3G and 4G

Moderator
Posts: 219

If the phone is unlocked you will be able to text the SIM in it.

Re: 3G and 4G

Leader
Posts: 139
The phones are locked
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Re: 3G and 4G

Moderator
Posts: 219

Can you PM your number, address and date of birth please @:TetraxSonic?

Re: 3G and 4G

Leader
Posts: 139
Service is worse today. It's probably congestion, I don't know.

http://www.speedtest.net/my-result/a/3110584739
Posted From HTC M8
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