How To: Choose a New Phone

by Moderator ‎16-01-2017 02:04 PM - edited ‎08-03-2017 03:39 PM (222 Views)

Updating your Account Information

by Moderator on ‎14-09-2016 12:07 PM - last edited on ‎29-11-2016 10:48 AM by Community Manager (497 Views)

Checking your balance

by on ‎27-02-2015 05:23 PM - last edited on ‎10-08-2016 12:02 PM by Moderator (652 Views)



There are a lot of different ways to check your balance on Prepay.


You can log into your My3 account online and click ‘My Account Balance’. On your mobile, select Planet 3 (from the bookmarks page), click ‘My3’ and then ‘My Account Balance’.

You can also download the My3 app for Apple here or for Android here.


To hear your current balance dial 1744 from your phone. To see the balance on your screen dial 1745.


What the full details of My3, go here.




How to turn off the Adult Content Filter

by Community Manager ‎27-02-2015 12:25 PM - edited ‎09-03-2017 09:15 AM (66,127 Views)