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There are a lot of different ways to check your balance on Prepay.
You can log into your My3 account online and click ‘My Account Balance’. On your mobile, select Planet 3 (from the bookmarks page), click ‘My3’ and then ‘My Account Balance’.
You can also download the My3 app for Apple here or for Android here.
To hear your current balance dial 1744 from your phone. To see the balance on your screen dial 1745.
What the full details of My3, go here.