byThree_Sheena12-11-201510:37 AM - edited 10-10-201709:20 AM
We have listened to our customers, and we know that some of you are having issues logging into My3, either on your PC, on your phone, or using the app. And we want to fix that, but we’ll need your help.
If you are having any trouble accessing My3 please read on.
My3 on a PC:
If you’re having difficulty using My3 on your PC, first try another browser or clear your cookies and cache. To do this press CTRL, SHIFT and DEL on your keyboard.
Logging in here - https://login.three.ie/ - your mobile number is the username and the password is something you would have chosen yourself.
On Android open your browser and go to the Settings within the browser. Clear Browsing Data or Clear Cookies and Cache would be in the Privacy section normally, but this can differ from phone to phone. If you can’t find the option, post below with your phone model and browser and we’ll help you.
On Windows open Internet Explorer, tap More and then Settings. Tap Delete History to clear your browser history, cookies and passwords, and temporary Internet files from your phone.