• Three_Ashling
  • 05-01-2017
  • 1342
  • 0

How To: Upgrade your Phone

by 3 Moderator on ‎05-01-2017 03:57 PM - last edited on ‎12-09-2017 04:31 PM by 3 Community Manager (1,342 Views)


262-blog-headers_6.jpgWant a shiny new phone? Fear not – it’s really easy to check your upgrade eligibility with Three.  


We offer our bill pay customers an upgrade from 3 months (90 days) before their contract is up. For example, if your contract is up on 31st December 2017, you are entitled to an upgrade from 30th September 2017.


We offer two easy ways to check if you’re eligible for an upgrade.




On your My3 Account under the ‘Mobile & Plan’ section, click ‘Check if you can upgrade’.


If you use the My3 App, tap the ‘My3 Account’ button, followed by ‘Upgrade Now’.




Both bill pay and prepay customers can also check what upgrades are available to them on our e-shop upgrade page.


For more information on using our e-shop, see our ‘Shopping Online’ guide here.


Have a question about upgrading? Feel free to private message our mods or use the handy webchat tool on our website three.ie. You can also check out our Community.




by NewName1
on ‎12-02-2017 10:24 PM
I can't login to my3 account
by 3 Staff
on ‎13-02-2017 09:18 AM

Hey 👋  Just to let you know I've updated your username as you can't use your mobile number (You're sharing your personal info on a public forum).


What's happening when you try to log in and I'll get it checked? 😊


Is it the same on the app and on a desktop? 



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